Privacy Policy
Effective date: March 24, 2026
Pa'a Assistant is operated by Pa'a Prefab ("Pa'a Prefab," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect information when authorized users access or use Pa'a Assistant and related services, integrations, automations, websites, and communications (collectively, the "Service").
Pa'a Assistant is intended for business and internal operational use by Pa'a Prefab and authorized users. It is not intended for general consumer use.
Information We Collect
We may collect and process the following categories of information:
- Account and profile information, such as name, email address, phone number, company affiliation, and user or workspace identifiers.
- Connected-service data that authorized users choose to connect, such as data from QuickBooks, Square, Google Workspace, Telegram, Todoist, CRM records, telephony systems, calendars, email, documents, and similar business systems.
- Messages and content submitted to the Service, including prompts, commands, chat messages, attachments, uploaded files, notes, images, voice messages, transcripts, and related content.
- Operational and device information, such as IP address, browser or client metadata, timestamps, API usage logs, error logs, and system activity needed to operate, secure, and improve the Service.
- Derived information, such as summaries, classifications, routing decisions, reminders, task suggestions, and other assistant-generated outputs.
How We Use Information
We use information to:
- provide, maintain, secure, and improve the Service;
- authenticate users and manage access;
- process authorized requests and integrations;
- generate operational summaries, drafts, alerts, reminders, reports, and financial insights;
- store and organize business records, conversation context, and assistant memory where configured;
- monitor reliability, prevent misuse, debug failures, and enforce policies;
- comply with legal obligations and protect our rights, users, customers, and systems.
Connected Services And Permissions
When you connect a third-party service, we access and use only the data needed to provide the requested functionality and operate the Service. For example, if you connect QuickBooks Online, the Service may access accounting and financial information needed to provide finance summaries, reports, or transaction lookups that you request.
Your use of third-party services is also governed by the privacy policies and terms of those third parties.
How We Share Information
We do not sell personal information.
We may share information:
- with service providers, infrastructure providers, hosting providers, security providers, and AI model providers that help us operate the Service;
- with third-party platforms and APIs that you authorize us to connect to;
- within Pa'a Prefab and with authorized personnel, contractors, or agents who need access for legitimate business purposes;
- when required by law, legal process, or governmental request;
- to investigate, prevent, or address fraud, security issues, policy violations, or harm;
- in connection with a merger, acquisition, financing, reorganization, or sale of all or part of the business.
AI And Automated Processing
The Service may use AI and automated systems to classify information, draft responses, summarize records, route work, generate reports, and support operations. AI-generated outputs may be inaccurate, incomplete, or outdated and should be reviewed by a qualified human before being relied on for business, legal, tax, accounting, safety, or financial decisions.
Data Retention
We retain information for as long as reasonably necessary to provide the Service, maintain records, support legitimate business operations, comply with legal obligations, resolve disputes, enforce agreements, and protect the Service and our users.
Retention periods may vary depending on the type of data, the applicable integration, operational needs, and legal requirements.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.
Your Choices
Depending on how the Service is deployed and your relationship to Pa'a Prefab, you may be able to:
- disconnect certain integrations;
- update or correct certain account information;
- request deletion of certain stored content, subject to operational, legal, and backup constraints;
- stop using the Service at any time.
If you want to make a privacy-related request, contact us using the contact information below.
International And Regional Rights
Depending on your location, you may have rights under applicable privacy laws, including rights to access, correct, delete, restrict, or object to certain processing of your information. We will handle such requests in accordance with applicable law.
Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children for consumer use.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may update the effective date above and provide additional notice where appropriate.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Pa'a Prefab
Email: brian@paaprefab.com